Support FAQs

Find answers to common questions about I Love Exhibitor, exhibitor data, event data, CSV and Excel delivery, Chrome extension use, refunds, and support.

What does I Love Exhibitor provide?

We provide B2B exhibitor data and event data for trade shows, exhibitions, expos, conferences, and industry events. Datasets can help with sales outreach, marketing research, CRM enrichment, business development, and event planning.

What fields can be included?

Available fields may include company name, booth or hall number, company website, company address, event name, venue, city, country, industry, event dates, organizer, business contact fields, LinkedIn-related fields, and custom fields where available.

Do you deliver CSV and Excel files?

Yes. Datasets are normally delivered in CSV and Excel formats so your team can review, filter, import, and use the data in CRM or spreadsheet workflows.

Can I request custom fields?

Yes. You can request custom fields such as specific roles, countries, industries, website fields, LinkedIn fields, booth information, or other useful business fields. Availability depends on the event and public source quality.

How does the Chrome extension work?

The Chrome extension lets users search events, prepare event dataset product pages, save searched event details locally on their own computer, and reopen product pages later. It is designed to make event data research faster and easier.

Does the Chrome extension store my search history?

Yes. The extension saves your event search history locally in your browser storage so you can revisit details and product page links. You can clear saved history from the extension or through browser settings.

Are you affiliated with event organizers?

Unless specifically stated, I Love Exhibitor is an independent provider and is not officially affiliated with, sponsored by, or endorsed by the event organizers, venues, or brands mentioned in dataset pages.

How fast is delivery?

Delivery depends on whether the dataset is ready, the event size, the requested fields, and verification needs. Ready files may be delivered quickly. Custom research can take longer.

What if there is a file problem?

If a file is corrupted, incomplete, or does not match the purchased dataset, contact us for review through our Contact Us page: https://iloveexhibitor.com/contact/.

Can I get a refund?

Refund eligibility depends on delivery status, file use, and the issue reported. Since datasets are digital products, correction or replacement is usually the first step. Please review our Refund Policy for full details.

How do I contact support?

For questions about orders, data fields, delivery, privacy, refunds, custom requests, or Chrome extension use, please use our Contact Us page: https://iloveexhibitor.com/contact/.