Shipping Policy

Last updated: August 22, 2026

I Love Exhibitor sells digital exhibitor data and event data products. No physical goods are shipped. This Shipping Policy explains how digital delivery works for CSV, Excel, and custom dataset files.

1. Digital Delivery Only

All products are delivered electronically. Delivery may include CSV files, Excel files, download links, order page access, or other digital formats agreed before purchase.

2. Standard Delivery Timeline

Delivery time depends on the event, dataset size, verification requirements, source availability, and custom fields requested. Many ready datasets may be delivered quickly after checkout. Custom or newly researched datasets may require additional preparation time.

3. Custom Field Requests

If you request custom fields such as additional company details, LinkedIn fields, role filters, region filters, booth details, or other enrichment, delivery may take longer. We will work to prepare the file as accurately as possible based on available public and permitted sources.

4. Delivery Format

Datasets are normally delivered in CSV and Excel formats. If a different format is required, please request it before purchase or through our Contact Us page after order placement.

5. Delivery Problems

If you cannot access a file, receive the wrong file, or believe delivery is incomplete, contact us through our Contact Us page: https://iloveexhibitor.com/contact/. Please include your order details, event name, and a clear explanation of the issue.

6. No Physical Shipping Fees

Because our products are digital, there are no physical shipping charges, courier tracking numbers, customs duties, or postal delivery timelines.

7. Incorrect Information

Customers are responsible for providing correct order and request details. If incorrect event names, locations, custom fields, or instructions are submitted, delivery may be delayed while we confirm the correct dataset requirements.